Adept Technologies Limited

Cooperation proposal

The company is specialized in Data Management, Machine Learning, Customer Support, Transcription, Captioning and Subtitling services.

The company is currently looking for AI startup companies looking to outsource annotation services, AI ML developers, and BPOs offering contact centre or annotation services. Adept can work directly with clients as well as with subcontractors.

Offering

Adept is a Business Process Outsourcing (BPO) company that supports businesses through the provision of services that result in faster and better decision making, referencing, cross selling, enhanced customer service and strategic planning. The company’s main services include:

• Machine learning services, specialising in image, video, audio and text annotation services.
• eLearning content conversion / Instructional design.
• Contact centre services, specialising in call centre outsourcing managed services (voice calls, email support, live chat, video, SMS, social media management, virtual assistant).
• Data Management (Data analytics, data entry & collection, data cleansing & enrichment).

Markets and customers

The client base has included markets such as Kenya, Switzerland, the US, UK and India. The company is committed to transforming the lives of the youth in Kenya by providing employment and opportunities for them to grow their personal and professional skills through training and coaching sessions.